RESTORATION SERVICES
WATER DAMAGE RESTORATION

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WATER DAMAGE RESTORATION
PROTECTING WHAT MATTERS MOST STARTS HERE
When water damage strikes—whether from a burst pipe, heavy storm, roof leak, or appliance failure—it can upend your daily life in an instant.
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At Cross County Restoration, we define water damage as any unwanted intrusion of water that disrupts the structural integrity or livability of a property. If left untreated, it can lead to hidden mold growth, rotting materials, and costly repairs. That’s why our certified technicians respond fast, working with precision to assess the damage, remove water, dry affected areas, and prevent long-term issues.
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Using industry-grade equipment, thermal imaging, and moisture meters, we provide a complete, expert-level mitigation process that prioritizes health, safety, and your peace of mind. Whether it’s a small bathroom leak or widespread flooding in a commercial space, our team handles every job with urgency, compliance, and care. We're not just cleaning up water—we're restoring your property to its best condition.

How should I respond to water damage at home?
Stop the source: Turn off the main water supply or shut off affected appliances.
Stay safe: Avoid contact with standing water—especially near electrical outlets.
Protect your property: Move valuables, lift drapes off the floor, and place aluminum foil under furniture legs to prevent staining.
Begin basic cleanup: Blot and mop up as much water as you can. Do not use a regular vacuum on wet surfaces.
Call the pros: Cross County Restoration is equipped to extract water, dry and dehumidify your space, and handle all necessary repairs.
Delaying can increase the risk of mold growth within 24–48 hours. That’s why our team is available 24/7 to respond and guide you from damage to recovery.
What does professional water damage restoration involve?
Our team begins with a thorough inspection to understand the full extent of the damage—often using moisture meters and infrared cameras to detect hidden water. Once assessed, we create a tailored action plan that includes:
Removing standing water using professional-grade pumps and extractors
Drying structural elements and contents with air movers and dehumidifiers
Removing damaged drywall, insulation, or flooring if necessary
Treating affected areas to prevent mold and bacterial growth
Communicating with your insurance provider, if needed
From first inspection to final repair, Cross County Restoration ensures your space is fully dried, cleaned, and restored to pre-loss condition—with documentation every step of the way.
How long does it take to dry out water damage?
Drying time varies depending on the severity and location of the damage, as well as the type of materials affected.
On average, it takes 3–5 days for a standard home or commercial space to dry completely.
However, situations involving saturated insulation, hardwood flooring, or large volumes of water may take longer. Our team monitors moisture levels daily to ensure progress, and we use advanced drying techniques to speed up recovery—without risking further damage.
We’ll walk you through the process and set clear expectations from day one.
Will my insurance cover the water damage?
Coverage depends on the source of the water and your specific policy. In most cases, sudden and accidental water damage (like a burst pipe or leaking appliance) is covered under standard homeowners’ insurance.
However, flooding due to natural disasters or groundwater intrusion typically requires separate flood insurance under the National Flood Insurance Program (NFIP). We recommend contacting your insurance provider directly for clarification.
Cross County Restoration can help you document the damage and work with adjusters to streamline the claims process.
OUR RESTORATION APPROACH
At Cross County Restoration, we approach every water damage situation with strategy and precision. To determine the most effective path forward, we evaluate each case based on four essential factors:
SCOPE OF DAMAGE
We assess how far the water has spread, including behind walls, under flooring, and inside hidden cavities.
CONTAMINATION
LEVEL
Clean water, gray water, and black water each require different levels of care and sanitation.
RESTORABILITY VS. REPLACEMENT
We carefully evaluate what can be dried and saved versus what must be removed to protect your health and structure.
RESPONSE TIME
Fast action reduces risk, limits damage, and speeds up the recovery process significantly.
By balancing these four criteria, we craft a customized restoration plan designed to get you back to normal quickly, safely, and cost-effectively.

READY TO RESTORE AND REBUILD?
Water damage can be one of the most stressful and disruptive experiences a property owner faces. From ruined floors to damaged walls and personal belongings, the effects can feel overwhelming—especially when you’re unsure where to begin. At Cross County Restoration, we understand the emotional and financial toll these situations can take. That’s why we’re committed to walking you through every step with clarity, compassion, and confidence.
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Our mission is simple: to restore what matters most. Whether you're dealing with a small leak or a major flood, our expert team responds quickly and works tirelessly to ensure your home or business is safe, dry, and fully restored. We treat your property with the same care we’d give our own—using advanced equipment, strict safety standards, and a client-first approach that sets us apart.
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When disaster strikes, you need more than just a service provider—you need a trusted partner who’s ready to take action, minimize damage, and guide you back to peace of mind.
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Let’s bring your property back to life—safely, professionally, and completely.

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